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TERMS AND CONDITIONS OF USE

Thank you for visiting Bijan Optical website. We would like to provide a convenient, private and cost effective shopping experience for customers. We offer a large collection of eye-wears from designer eye-wears to economy ones, and a variety of contact lenses. We want each visitor to have enough educated purchasing decisions. We wish you have a safe and satisfied e-commerce experiences with Bijan Optical. Therefore, we provide the following terms and conditions:

Returns policy, intellectual property policy and privacy policy are applicable to any user of the site and to any agreement between you and us through the site.  If you disagree to these terms and conditions, you cannot place any order or use the site any time. We would like you to review the terms & conditions for any updates or changes.

 

YOUR ACCOUNT OBLIGATIONS:

Regarding to your use of the site, you agree to provide accurate, true, current and complete information about yourself as filling out the check out form for your account information. You should maintain and update the account information to provide us the most updated data so that we can serve you at your satisfaction. If you provide untrue or inaccurate information, we have reasons to suspend or terminate your account and refuse any current or future use of the site. Account information and certain other information about you are subject to our Privacy Policy.

YOUR CONDUCT:

Any conduct by you will be under the most secured protection from Bijan Optical. You agree to use the site only for lawful purposes. You are prohibited from posting on or transmitting through the site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, ethnically, or otherwise objectionable material of any kind.

You agree not to reproduce, duplicate , copy, sell, resell or exploit for any commercial purposes, any portion of the site,  use of the site, or access the site without our written consent to do so. You are not to access the site by any means other than through the interface that is provided by Bijan Optical.

VALID PRESCRIPTION REQUIRED:

You certify that you have a valid prescription for the contact lenses or eyeglasses that you are ordering. You represent and warrant to Bijan Optical by placing an order that your information you enter into the site is valid, true, and matches exactly with your prescription provided by your Optometrist or Optician, or providing a copy of your original Prescription to Bijan Optical, if necessary to verify your prescription information.

PRODUCT DESCRIPTION:

We have made all effort to display as accurately as possible the color and shape or our products appearing on the site. However, the actual color may be differently displayed on your monitor, we are not able to guarantee that your monitors display the most accurate color. We attempt to be as accurate as possible. We do not warrant that the product description are accurate, complete, reliable, current, or error-free. If a product offered by Bijan Optical site is not as described, you can return it in unused condition.

DELIVERY:

Deliveries will be as soon as possible to the provided address from you. Subject to delays out of our control, the overall delivery period will not exceed 30 days.

RETURN POLICY

We issue a full refund or replacement of goods in the following conditions:

  • Prescription eyeglasses, contact lenses or other products are supplied to the wrong specification as per you prescription;
  • Eyeglasses, contact lenses or related products are supplied damaged; and
  • The products are returned to us as undeliverable by the postal service.
  • Product is returned with 90 days.

All returns to us, you should contact our customer services to request a return and the relevant return address. A refund will be issued to you following their receipt at that address within 30 days of that date. As un-deliverable, you will be contacted by email for confirmation of the delivery address. If o reply is received within a month (30 days) of the return goods, then a refund will be made within 30 days of that date.

We pay the postal charge for goods returned under this article. We may refuse to accept future order from those who have made previous unsubstantiated claims for non-delivery of goods Refunds will be limited to the maximum value of original order plus delivery charges, and only be issued against your credit or debit cards as supplied to pay the goods. We have the rights to proportionally reduced the amount of the refund if only some of the original quantity of products is returned, or if it is clear that some of the products have been used.

SHIPPING AND PAYMENT:

It takes approximate 10 business days for your priority shipping. If you need your glasses faster, choose the courier to receive your shipment faster. If you use the code, please note that only one coupon code per order.

Please keep in mind that quality assurance technicians inspect and verify each and every eyeglass order. If your eyeglasses happen to fail quality assurance, your expected delivery time will be delayed.

We accept the following methods of payment: Visa, Mastercard, Discover, Amex or PayPal. Payment can be made online or by phone.

Our 100% satisfaction guarantee is that you can trust our high quality , brand name eyeglasses to you at affordable prices.

PRESCRIPTION

You should have a paper copy of your prescription from your Eye Care Practitioners. Keep in mind that spectacle and contact lens prescriptions can be different, so you should ensure that you ordering the parameters for your spectacles and not for your contact lenses.

TRADEMARKS:

The contact lenses brands or other graphics, logo, and service names used on the site are the trademarks of (0). (0) trademarks may not be used in connection with any third-party products or services or in any manner that disparages or discredits (0). All brands and name (including the third-party product names) are the property of their respective owners.

OUR RIGHTS

We may elect to electronically monitor area of the site and may disclose any content, records, or electronic communication of any kind

  • To satisfy any law, regulation, or government request
  • If such disclosure is necessary or appropriate to operate the site
  • To protect our rights or property or the rights of the users

We are not responsible for screening, policing, editing, or monitoring such content.

We may terminate your access, or suspend your access to all or part of the site, without notice, for any conduct that we believe is in violation of any applicable law or is harmful to the interests of another user, a third-party or us.